Refund policy

Due to the intimate nature of our products, all sales are final once items have been opened or used.

We only offer replacements or refunds under the following conditions:

  • The item arrives damaged or defective, or
  • You receive the wrong item

How to Request Support

Please contact us within 7 days of delivery and include:

  • Your order number
  • Clear photos or videos showing the issue

Once approved, we will ship a replacement at no additional cost.

 Additional Information

  • We do not accept returns due to change of mind or personal preference
  • Shipping fees are non-refundable