Due to the intimate nature of our products, all sales are final once items have been opened or used.

We only offer replacements or refunds under the following conditions:

• The item arrives damaged or defective
• You receive the wrong item

How to Request Support

Please contact us within 7 days of delivery and include:

• Your order number
• Clear photos or videos showing the issue

Once approved, we will ship a replacement at no additional cost.

 Additional Information

• We do not accept returns due to change of mind or personal preference
• Shipping fees are non-refundable